Vinted Members Voice Displeasure About Sizing Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
This online marketplace has revised its sizing categories for women's and children's clothes failing to inform every member regarding the update.
Digital Channels Backlash
Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
The platform stated the revised method more closely matches other platforms.
They have suggested members to examine their items and adjust the sizing manually where appropriate, which has left users frustrated.
Measurement Approach Modifications
Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
Another shopper, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: last year, the platform withdrew an update to its shipping options following member complaints.
